Career ( Customer Service )

Customer Service Representative

Responsibilites

  • Take 80-100 inbound calls daily within a call center environment
  • Place outbound calls to verify credit card payment
  • Handle warranty questions and follow up with vendors when needed
  • Responsible for communicating policies, granting accommodations and using good judgment to make that determination
  • Responsible for all email correspondence and telephone follow up for various customers
  • Process orders for replacement merchandise
  • Communicate with other departments regarding fitment or technical concerns
  • Miscellaneous office duties as assigned

Qualifications

  • Experience working in a call center environment or college degree
  • Excellent verbal skills
  • Strong written skills for email and written follow-up correspondence
  • Knowledge of and strong ability to navigate the Internet
  • Ability to work in a fast-paced environment independently and as part of a team

Hours

  • Ability to work some evenings

Benefits

Excellent work environment at our South Bend, IN corporate headquarters. Health and life insurance, 401K, vacation and holiday pay. Optional benefits include dental, vision and disability insurance.

Customer Service Representative (Part-Time)

Responsibilites

  • Take 40-50 inbound calls daily within a call center environment
  • Place outbound calls to verify credit card payment
  • Handle warranty questions and follow up with vendors when needed
  • Responsible for communicating policies, granting accommodations and using good judgment to make that determination
  • Responsible for all email correspondence and telephone follow up for various customers
  • Process orders for replacement merchandise
  • Communicate with other departments regarding fitment or technical concerns
  • Miscellaneous office duties as assigned

Qualifications

  • Experience working in a call center environment or college degree
  • Excellent verbal skills
  • Strong written skills for email and written follow-up correspondence
  • Knowledge of and strong ability to navigate the Internet
  • Ability to work in a fast-paced environment independently and as part of a team

Hours

  • Monday through Friday, 3:00 p.m. - 8:00 p.m.

Verification Representative

Responsibilites

  • Place outbound calls to verify credit card payment
  • Responsible for communicating policies, granting accommodations and using good judgment to make that determination
  • Responsible for all email correspondence and telephone follow-up for various customers
  • Miscellaneous office duties as assigned
  • Assist operator directing calls in a friendly, professional manner

Qualifications

  • Excellent verbal skills
  • Strong written skills for email and written follow-up correspondence
  • Knowledge of and strong ability to navigate the Internet
  • Ability to work in a fast-paced environment independently and as part of a team

Hours

  • Ability to work some evenings

Benefits

Excellent work environment at our South Bend, IN corporate headquarters. Health and life insurance, 401K, vacation and holiday pay. Optional benefits include dental, vision and disability insurance.

X

BOOK AN APPOINTMENT

Please approve your job card and book and appointment in Wheelas workshop

Complete the form below to request a service appointment as early as 4 business hours from now. Someone from the shop will confirm your appointment within one business hour. Need an appointment sooner? Give us a call at 08172001831-2, 08033589049, 07031248347

STORE HOURS

Mon-Fri : 8:30AM – 6:00PM
Saturday: 8:30Am – 4.00PM
Saturday (Env): Closed
Sunday: Closed

Book Appointment

My vehicle information

After approving my job card, I will:

View Job Card Please note you can add jobs

    A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

  • A PHP Error was encountered

    Severity: Warning

    Message: in_array() expects parameter 2 to be array, null given

    Filename: include/appointmentform.php

    Line Number: 86

Estimated service cost $0.00

X